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Customer Service

Delivery

All deliveries are to curbside only, assistance is required for all deliveries that are carried on to site at the discresion  of P M Dickson Timber, and is at the customers own risk,all deliveries are generaly made within 72 hours of order and will be booked in by telephone, this delivery time scale is a guideline and not a guarentee please contact us direct to confirm, assistance is required with off load, in all cases a signature is required on delivery of goods

Delivery charges

You can get a quote for delivery by adding your product to the shopping basket and entering your post code.

ANY DISTANCE OVER 30 MILE WILL NOT BE QUOTED


Returns & Replacements

 
Goods can be returned up to 7 days from purchase, the goods must be clean and unused, any custom made panels, gates or timber specially cut to length cannot be returned unless faulty,
A 10% restocking charge will be applied and good must be returned at customers own cost.